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Returns & Refund Policy

A Legal Disclaimer

We're Here to Make Things Right. At The Positivity Store, we want every purchase to uplift and inspire. If something isn't right, we here to help:

  • Returns must be initiated within 14 days of delivery.

  • Items must be in their original, unused condition.

  • Personalized or final sale items cannot be returned.

  • (Click here to review POD Policies)

  • You can Contact us with your order number, picture of the issue (when applicable), and reason for return.

  • If approved, we'll send return instructions. Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.

  • Refunds are issued after the returned item is received and inspected.

  • Please allow up to 10 business days for processing.

We believe in second chances and making things right...

with grace, warmth, and care!

Return Eligibilty

How to Request a Return

Refunds

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