Returns & Refund Policy
A Legal Disclaimer
We're Here to Make Things Right. At The Positivity Store, we want every purchase to uplift and inspire. If something isn't right, we here to help:
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Returns must be initiated within 14 days of delivery.
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Items must be in their original, unused condition.
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Personalized or final sale items cannot be returned.
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(Click here to review POD Policies)
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You can Contact us with your order number, picture of the issue (when applicable), and reason for return.
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If approved, we'll send return instructions. Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.
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Refunds are issued after the returned item is received and inspected.
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Please allow up to 10 business days for processing.
We believe in second chances and making things right...
with grace, warmth, and care!